[WBEL-users] Wondering about RedHat
Daniel J. Summers
Wed, 29 Sep 2004 16:54:22 -0500
Bastiaan van der Put wrote:
> Please buy a Redhat product and complain at them about "the quality
> control has badly degraded".
> Else don't complain about something you don't have.
I disagree. Red Hat knows about the existence of WBEL and the other
RHEL-based free distributions. If the WBEL folks had been the ones to
make the mistake, I agree that invective against Red Hat would be
unwarranted. But, in this case, it _was_ RH who screwed up. And,
probably, sent this same broken RPM to their paying customers. I'm sure
Mr. Hinton's remarks are mild compared to someone who actually _did_ buy
> And nobody forced you to upgrade, if you want to be conservative you
> can choose yourself,
> wait for others to report problems.
His point was, he didn't use to have to be conservative. He could
safely update, with no problem. The point of WBEL is *not* to beta-test
RHEL for Red Hat - that's what the thousands of folks running FC2 and
FC3 are doing. RHEL (and WBEL, as it follows RHEL) is supposed to be
the stable, no-messing-around for-real really works the first time version.
> If all people wait before someone else tried it and had the
> problems.....nothing happend.
Are you familiar with the circumstances surrounding the development of
WBEL? For business-class applications, folks don't want beta and gamma
versions to "try out" - they want something that will keep their
customers happy. The advantage to running a clone of RHEL is that Red
Hat's QA should catch problems before they come out. And, in Mr.
Hinton's case, I believe he has a point that a problem in such a
critical component being released is unacceptable.
He wasn't combative, he wasn't rude - it was a well-thought question
about the quality of software being released from Red Hat.
>> So, I'm left wondering if their 'new' business model is creating some
>> 'holes'. Perhaps Fedora Core is not in fact really feeding a good
>> product over the the EL section? This is just all interesting to
>> wonder about. What has changed and why are they suddenly now putting
>> out so many bad packages?
>> I'm really disturbed at this trend. I used to feel pretty darned
>> secure about running up2date at any time... now???? Here I am on what
>> is supposed to be the flagship product, and I now feel as though I
>> need a 'test' server, upon which I can attempt to precisely mirror
>> the packages installed on my more loaded machines, in order to see
>> what's broken this time.
>> Sorry to be venting here, but gee, what's going to be broken next
>> time? The kernel? PAM? Something that will take my server down and
>> leave me with no method to even get into it? I'm concerned.
Good concerns all - have you anything constructive to address these
concerns? Are you offering to be a QA buffer between RHEL and WBEL?
Remember, we're all on the same team here - we all want stable,
reliable, and usable Linux installations for ourselves and our
customers. Telling a regular participant in this list that they don't
have the right to post their concerns is, quite frankly, not your call
*Daniel J. Summers*
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